INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Where can I view or get my sales invoice?

Your sales invoice will be provided at the time of delivery and installation. A digital copy can also be shared via email or WhatsApp upon request. For invoice copies, please contact our support team with your order details.

What should I do if there is an issue with the machine?

If you face any issue with the machine, please contact our support team immediately. Our technicians will assist you with troubleshooting, service, or replacement of defective parts if required, as per our service and warranty policy.

Do you provide installation support?

Yes, we provide complete installation guidance and technical support. On-site installation may also be available depending on location and product.

Do you provide after-sales service?

Yes, we provide reliable after-sales support including technical assistance, troubleshooting, and spare parts support.

Do you deliver across India?

Yes, we offer safe and secure Pan India delivery through trusted transport partners.

What is the delivery time?

Delivery time typically ranges from 5 to 10 business days depending on product availability and delivery location.

Can the machine be customized as per our requirements?

Yes, we offer customization options based on your production needs and application requirements.

Do you provide training for operating the machine?

Yes, we provide complete operator guidance, user manuals, and technical support to ensure smooth operation.

How can I contact support?

You can contact our support team via phone, email, or WhatsApp for quick assistance.

Are spare parts available?

Yes, we provide genuine spare parts and ongoing service support for all our machines.

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